TERMS & CONDITIONS
Effective Date: May 6, 2026
Business Name: Red Sky Connections, Inc
Website: https://sites.google.com/view/strengthbench
1. ACCEPTANCE OF TERMS
By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this website.
2. PRODUCTS & SERVICES
We sell custom wood benches and related handcrafted products. Due to the nature of handmade items:
Each product may vary slightly in color, grain, and finish
Natural wood imperfections are expected and not considered defects
Custom designs (logos, quotes, colors) are made per customer request
3. PRICING
All prices are listed in USD and are subject to change without notice.
We reserve the right to:
Correct pricing errors
Cancel orders due to incorrect pricing
4. ORDER ACCEPTANCE
We reserve the right to refuse or cancel any order for reasons including:
Suspected fraud
Incorrect pricing
Custom requests that cannot be fulfilled
5. INTELLECTUAL PROPERTY
All content on this site (designs, logos, bench concepts, wording, branding) is owned by Red Cougar Enterprises, LLC
You may NOT:
Copy designs
Reproduce branding
Use images without permission
6. LIMITATION OF LIABILITY
Red Sky Connections, Inc is not liable for:
Injuries from misuse of products
Improper installation or use
Weather damage or natural wear over time
7. GOVERNING LAW
These terms are governed by the laws of the State of Georgia.
8. CHANGES
We reserve the right to update these terms at any time.
💸 2. REFUND / RETURN POLICY
(This prevents chargebacks and protects your profit)
REFUND & RETURN POLICY
Effective Date: May 6, 2026
1. CUSTOM PRODUCTS (IMPORTANT)
ALL CUSTOM BENCHES ARE FINAL SALE.
Because each bench is:
Made to order
Customized with names, logos, or quotes
We DO NOT offer refunds or returns on custom items.
2. NON-CUSTOM ITEMS
If you offer standard (non-custom) products:
Returns must be requested within 7 days of delivery
Item must be unused and in original condition
3. DAMAGES OR DEFECTS
If your item arrives damaged:
Contact us within 48 hours
Provide photos of damage
We will:
Repair
Replace
Or offer partial refund (at our discretion)
4. NON-REFUNDABLE ITEMS
Custom benches
Personalized items
Clearance or discounted items
5. CHARGEBACK PROTECTION
By purchasing from our website, you agree not to initiate chargebacks without contacting us first.
🚚 3. SHIPPING POLICY
(Sets expectations so customers don’t complain)
SHIPPING POLICY
We do not offer shipping
1. PROCESSING TIME
Custom benches: [7–30 business days or your timeframe]
2. LOCAL DELIVERY / PICKUP (OPTIONAL)
If you offer this:
Pickup must be scheduled
ID may be required
⚠️ 4. DISCLAIMER
DISCLAIMER
Effective Date: May 6, 2026
1. GENERAL DISCLAIMER
The content on this website and our products are for inspirational and decorative purposes only.
2. NOT MEDICAL OR MENTAL HEALTH ADVICE
Our benches, quotes, and messaging are designed to promote peace, reflection, and encouragement.
HOWEVER:
They are NOT a substitute for professional help.
If you are experiencing mental health challenges, please seek help from a licensed professional.
3. NO GUARANTEES
We do not guarantee:
Emotional outcomes
Healing results
Personal transformation
4. USE AT YOUR OWN RISK
Customers assume full responsibility for:
How the product is used
Placement and installation